Quality Policy

Dear esteemed customer,

We are excited to inform you that our custom instrument shop is currently experiencing an unprecedented demand for our bespoke instruments. We are thrilled to see so many people appreciating the artistry and craftsmanship that goes into creating each instrument.

As a result of this high demand, our back order is quite extensive, and the wait time for your custom-made instrument may be around 6-8 months. We want to assure you that we are continuously working to reduce these wait times and prioritize the quality and attention to detail that your instrument deserves.

We believe that the anticipation of receiving your unique and personalised instrument is a joyful experience in itself. The excitement of imagining how it will sound and feel in your hands is a testament to the love and passion that goes into each and every one of our creations.

We want to express our sincere gratitude for your patience and understanding during this wait time. We promise to make every effort to make your wait worth it by delivering an instrument that perfectly meets your needs and exceeds your expectations.

In the meantime, we encourage you to follow us on social media and keep in touch with updates on the progress of your instrument. We welcome any questions or concerns you may have and look forward to providing you with an exceptional experience.

Thank you for entrusting us with the privilege of crafting your dream instrument.